User experience is key to keeping good traffic flow and to make sure the users spend more than just a minute on your website. Websites should be a place for users to feel welcomed, comfortable and find valuable information about your business and services. Four questions that you should ask yourself are as follows:
How Quickly Does Your Website Load?
Having a website that loads quickly from the point the link to your website is clicked to the point at which it loads, is a very important factor to keeping positive user experience. Studies have shown that if a websites loads slower than 3 seconds, you could have up to 40% of the users abandon your website.
Search engines will actually penalize your organic search result rankings if users are bouncing from your website to others will more valuable and relevant information.
Do You Have Good Responsive Design?
Responsive design is defined as having a website design that will automatically fit the screen of any device that the user is using, whether it is a laptop, iPad, Smart Phone, etc. According to some studies, 2.87 billion people are currently using a smart phone. Many users enjoy having the freedom to view websites on their phone. If a website is not mobile friendly, the user then has to zoom in to read information about the services your business provides. Without a responsive website, you may find your bounce rate has increased and your organic rankings have decreased. Overall, it is important to have a website that will be user-friendly on any device and not just on a computer screen or smart phone screen.
Do You Have Redirects?
Redirects can have a negative impact on websites but they could also have a positive impact. When a user clicks on a link, they expect to be on the same website that the link displayed and not redirected elsewhere. Redirects could be positive as well if it is an updated version of the previously existing page. If you’re redirecting to another website, adding a notice to explain the reason for the redirect could help the user.
Is Your Site Appealing To The Eye?
Having a site that is visually appealing will enhance user experience. You want the user to remember how it looks and trust your business. The majority of users tend to choose a more appealing design over any bland, neutral or outdated design. An appealing website could also convey emotions. As the saying goes, “A picture is worth a thousand words.” With images on your website, you can trigger many different emotions such happiness or even sadness. Memories could also be triggered and the user would remember the website that awoke those memories that were pleasing. Read our post about color psychology.
The users of your website should feel comfortable and be able to trust your business’ website. A responsive, appealing and quickly loading website with any required redirects will provide your users with a great user experience.